Template Support
Template giving you a hard time? Don’t stress — you’re in the right place. Check out our FAQs and handy resources below for quick fixes. If you still need a hand, send us a support ticket and we’ll get back to you within one business day.
Real People
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Real Support
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Real People • Real Support •
helpfulsquarespace resources
Squarespace has hundreds of resources that cover just about any question you might run into. Below, you’ll find links to some of the most common fixes. For even more answers, head over to the Squarespace Help Center and explore the full resource library.
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Squarespace Help Center
In-depth guides to just about everything you can think of when it comes to Squarespace and getting started.
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SQUARESPACE FORUMS
The Squarespace forum community is a great place to find answers to common questions, best practices, and advice.
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The MADE SMALL BLOG
Find helpful how-to’s, quick tips, tricks, and advice from our experience, talking directly to local small business owners.
FAQQuestions & Answers
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All our templates are built specifically for Squarespace, so you don’t need any extra software or tools. Just grab a Squarespace account, pick your template, and follow our step-by-step tutorials to get started quickly.
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We get it—tech can be a headache. That’s why every template comes with clear, no-nonsense video tutorials and guides to walk you through setup from start to finish. We’re here to make it as easy and painless as possible. Plus, we're just an email away if you need help at any point.
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Absolutely! Our templates are fully customizable, letting you swap colors, fonts, images, and text to fit your brand’s look and feel. You don’t need to be a designer to make it your own.
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You’re not alone. We offer friendly, reliable customer support ready to help if you hit any snags. Just reach out, and we’ll guide you through whatever you need.
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No. You pay a one-time price for the template. The only ongoing cost you’ll have is your Squarespace subscription, which you can manage directly through their platform. We'll explain all of that in our tutorial.
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Each template license is valid for one website only. If you want to use it for multiple businesses or sites, you’ll need to purchase additional licenses.
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We keep a close eye on Squarespace updates and modern design trends, and we update our templates regularly to make sure they stay fresh, functional, and compatible.
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We want you to be confident and satisfied. If you run into any issues or have concerns, reach out to us—while we don’t offer refunds on digital products, we’re committed to helping you get the most out of your template.
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Nope! When you add the template to the cart, we’ll ask for your email. We’ll send the template invitation to that email within 24 hours of purchase, and Squarespace will prompt you on how to create an account in just a couple easy steps.
STILL STUCK?SUBMIT A TICKET
Please fill out the form below and we will get back to you in one business day.